CRM Coordinator

Permanent Employee, Full-time, Remote, EST Shift
Monthly Net Salary: ₱30,000 to ₱50,000

Job Summary:

We are seeking a CRM Assistant / Coordinator to support the execution and quality control of email and SMS marketing campaigns. This role focuses on campaign and trigger builds, asset management, list segmentation, scheduling, and QA. The ideal candidate is detail-oriented, process-driven, and experienced in executing lifecycle marketing workflows that support engagement and revenue goals. 

Responsibilities:

• Build, schedule, and QA all email and SMS campaigns

• Support trigger and lifecycle builds, with the opportunity to expand into flow creation over time

• Manage signup unit execution and ongoing optimization

• Create, maintain, and quality-check audience segments and suppression lists

• Own campaign QA including link validation, UTM tagging, and rendering checks

• Monitor deliverability best practices and flag potential issues

• Maintain organized campaign assets and documentation

• Ensure accurate execution across timelines and deployment schedules

Requirements:

• 1–2 years of experience in CRM, lifecycle marketing, or email/SMS coordination

• Hands-on experience supporting campaign builds and scheduling

• Strong understanding of list management, segmentation, and QA processes

• High attention to detail with the ability to manage multiple campaigns simultaneously

• Familiarity with CRM or ESP platforms; experience with Klaviyo is a strong plus