E-Commerce Program Manager –Marketplaces

Permanent Employee, Full-time, Remote, EST Shift
Monthly Net Salary: $1,500 to $2,000

Job Summary:

We’re seeking a results-oriented E-Commerce Program Manager to own and scale growth across emerging commerce channels with a build-then-automate mindset. You’ll lead merchandising and optimization for TikTok Shop first, then extend to Shopify B2B/blended stores, Facebook & Instagram Shops, Faire, and big-box .coms (e.g., Target/Kohl’s). This is a hands-on, technical role: you’ll design workflow automations, manage integration pipelines (APIs/data feeds), and use basic scripting/SQL to keep product, pricing, inventory, and orders in sync. Expect a short-term heavy lift to clean up and automate channels, followed by light ongoing monitoring and upkeep.

Responsibilities:

  • Merchandise and optimize every online sales channel (TikTok Shop priority, then Shopify B2B/blended, Facebook & Instagram Shops, Faire, and big-box .coms), then maintain with light, ongoing upkeep.

  • Build workflow automations that transform and syndicate product content (titles, bullets, images, attributes, bundles) across platforms to streamline future updates.

  • Own integration pipelines end-to-end—manage APIs, webhooks, and data feeds; apply basic scripting/SQL for data shaping, reconciliation, and error handling.

  • Execute a short-term heavy lift to clean, standardize, and automate each channel; transition to steady-state monitoring, minor tweaks, and consistent merchandising QA.

  • Track and report merchandising KPIs (conversion, feed health, OOS rate), surface issues proactively, and collaborate with Marketing, Creative, Ops, and Commercial teams.

Requirements:

  • 3–5 years in e-commerce marketplace operations or site merchandising; hands-on TikTok Shop experience required.

  • Strong Shopify experience (product models, metafields, taxonomy) and familiarity with social shops, B2B storefronts, and marketplace portals (e.g., Target/Kohl’s).

  • Technical proficiency with APIs, data feeds (CSV/JSON), webhooks, and basic scripting/SQL for data transforms and reconciliations.

  • Proven ability to design automations/workflows that reduce manual work and improve update speed/accuracy.

  • Demonstrated cross-functional project management, impeccable attention to detail, and an ownership mindset from initial build-out through long-term maintenance.