Project / Operations Manager

Permanent Employee, Full-time, Remote, EST Shift

Job Summary:

We’re looking for a hands-on Project / Operations Manager to build and run the company’s operating system—turning goals into plans, keeping ClickUp clean and accountable, leading execution cadences, and giving the COO/CEO clear visibility without micromanagement. You’ll orchestrate cross-functional work, surface risks early, and tighten processes so projects ship on time, every time.

Responsibilities:

  • Project Management & Workflow Execution

    • Own ClickUp: task structure, deadlines, dependencies, cleanup.

    • Turn strategic goals into actionable project plans.

    • Track progress and escalate risks before they become issues.

    • Remove bottlenecks and maintain cross-team alignment.

  • Meeting Leadership

    • Run weekly leadership meetings.

    • Prepare agenda, notes, KPIs, and follow-ups.

    • Ensure decisions and action items are captured with clear owners and dates.

    • Maintain the weekly Scorecard and ensure team accountability.

  • Cross-Functional Coordination

    • Act as the communication “control tower” for the company.

    • Standardize updates and ensure everyone stays aligned.

    • Reduce ad-hoc interruptions and clarify responsibilities.

  • Reporting & Visibility

    • Maintain weekly execution dashboards: Sessions, Conversion, BSR trends, Inventory health, Marketplace launch progress.

    • Provide a concise weekly summary for the CEO and COO.

  • Process & SOP Development

    • Document and organize SOPs across operations.

    • Improve processes and workflow efficiency.

  • Support the COO

    • Remove tactical workload from the COO.

    • Filter noise; escalate only true priorities.

    • Create clarity so leadership can focus on strategy and problem-solving.

Requirements:

  • 4+ years in project management or operations with proven cross-functional delivery.

  • Mastery of ClickUp/Asana/Monday (preferably ClickUp): workflows, automations, dashboards, and reporting.

  • Strong communication, meeting facilitation, and stakeholder management—able to hold teams accountable with clarity and calm.

  • Highly structured, detail-oriented, and proactive; excellent prioritization and critical-thinking skills.

  • Nice to have: experience supporting a COO or operations leader; startup/fast-paced environment background; track record building SOPs and operational frameworks.

Apply now