Technical Operations Manager

Permanent Employee, Full-time, Remote, PST Shift
Monthly Net Salary: ₱90,000 to ₱120,000

Job Summary:

We’re hiring a Technical Operations Manager to serve as the operational right hand to our executive team. This is a hybrid role that blends technical project management with systems thinking—you’ll turn high-level business ideas into structured workflows, scoped timelines, and actionable tickets. Think: technical EA meets strategic program manager.

The ideal candidate is a proactive, detail-obsessed operator who understands the nuances of API integrations, e-commerce platforms, and SaaS ecosystems—not as a developer, but as someone who can confidently manage cross-functional teams, architect solutions, and keep tech and ops initiatives running smoothly.

Responsibilities:

  • Translate executive briefs into clearly scoped projects, timelines, user stories, and deliverables using tools like Asana or Jira.

  • Serve as the central coordinator across technical, operations, and product teams—tracking progress, resolving blockers, and ensuring alignment.

  • Architect and optimize operational workflows that span systems like Shopify, NetSuite, Klaviyo, and custom APIs.

  • Run stand-ups, sprint planning, and retros; keep projects tightly documented and on schedule.

  • Collaborate with engineering leads to ensure clear handoffs and actionable specs—no loose ends.

  • Proactively identify process gaps and propose systems-level improvements.

Requirements:

  • 3–5+ years of experience in technical project management, operations architecture, or product ownership.

  • Strong understanding of modern e-commerce stacks and data flows (Shopify, ERPs, CDPs, APIs, etc.).

  • Experience managing complex cross-functional projects with multiple stakeholders.

  • Exceptional organizational skills—capable of turning ambiguity into structure with speed.

  • Comfortable owning tools like Asana, Jira, Notion, and Google Workspace.

  • Excellent communication and documentation skills—able to drive clarity, alignment, and execution across teams.

  • Prior experience supporting a founder or senior executive.

  • Exposure to systems architecture, product roadmapping, or technical requirements gathering.

  • Familiarity with agile methodologies and sprint-based delivery cycles.