Medical Records & Demand Specialist

Permanent Employee, Full-time, Remote

Job Summary:

We are seeking a detail-oriented Medical Records & Demand Specialist to support personal injury case preparation by managing medical documentation, organizing treatment records, and assisting with settlement demand packages. This role plays a critical part in helping attorneys and case managers build strong cases by ensuring medical records, bills, and supporting documentation are accurately compiled and organized.

The ideal candidate is highly organized, comfortable working with medical documentation, and experienced in preparing structured case files that support settlement negotiations.

Responsibilities:

  • Request and track medical records and billing statements from healthcare providers

  • Maintain organized documentation of medical records, bills, and related case materials

  • Build and maintain treatment timelines for personal injury cases

  • Review medical documentation to ensure completeness and accuracy

  • Assist in preparing settlement demand packages for attorneys

  • Calculate damages, medical expenses, and supporting financial documentation

  • Maintain accurate records of case-related expenses and supporting evidence

  • Coordinate with attorneys and case managers to ensure case files are complete and organized

Requirements:

  • Prior experience supporting personal injury cases or legal case documentation

  • Bilingual proficiency in English and Spanish

  • Familiarity with requesting and organizing medical records and medical billing documents

  • Strong attention to detail and ability to organize large volumes of documentation

  • Excellent organizational and file management skills

  • Ability to handle confidential medical and legal information responsibly

  • Strong written communication skills and ability to follow structured processes

  • Experience preparing or assisting with personal injury demand packages preferred

  • Familiarity with treatment timelines, medical summaries, and damage calculations preferred

  • Experience working with case management systems used by law firms preferred

Apply now